A Welcome Change: Navigating Healthcare with Financial Assistance

“When I had very little money and very little insurance, Amoskeag Health really helped me by allowing me to come in for free," shares Liz, a patient who received financial assistance through Amoskeag Health's Sliding Fee Scale Program in 2025.

Liz had come to Amoskeag Health for a routine checkup, just hoping to stay on top of her health, but her visit quickly became even more valuable than she expected. “My experience was a favorable one when I arrived there,” she said. “I was seen in a prompt manner, and the staff was friendly and courteous.” After living most of her life in New York City with limited access to quality health care services, she described the experience as “a welcome change.”

For Liz, accessible care meant more than open appointment times and friendly staff. It meant she didn’t need to delay taking care of herself due to a financial barrier. When she expressed a need for financial assistance, Amoskeag Health connected Liz with a dedicated Case Manager, who helped her navigate the application process for the Sliding Fee Scale Program. Offering five levels of adjusted fees based on patient household size and income, this system grants a discount for use at all Manchester locations.

"Being able to be seen by competent medical personnel means I can sleep at night, due to less anxiety,” Liz shared. That sense of ease drives Amoskeag Health’s mission of making high-quality health care available to everyone, regardless of their ability to pay.

Liz was especially struck by how the team treated her at her first visit. “What stood out for me was the way staff made me feel welcome and respected, and the staff seemed to be well-informed about my medical issues.” Her experience speaks to the kind of compassionate, integrated care Amoskeag Health aims to provide for every person who comes through its doors. For patients facing similar financial burdens, case management services and low-cost prescription programs are also available.

Liz hopes others in the community will be proactive in seeking care with Amoskeag Health. “I would want anyone else in the community who doesn't have much money or medical insurance to not hesitate to call or come in for treatment,” she said. “They will help set you up with an appointment, and it will be done with care and concern.”

Click here to learn more about Amoskeag Health's financial assistance services, including the Sliding Fee Scale Program, Low-cost Prescription Program, health insurance navigation and coordination of government assistance benefits like TANF, WIC, food stamps, and Social Secruity.