Health Comes First with Sliding Fee Support

December 4, 2025

“She saved my life!”

That is how Adriana describes the moment she sat down with Cecilia, our Patient Access Manager. Adriana has been a patient at Amoskeag Health for 25 years. A friend first sent her our way because she did not have health insurance and needed a doctor she could count on.

Earlier this year, Adriana experienced a sudden health issue that landed her in the emergency room of a local hospital. She got the care she needed, but when the bills arrived, she was hit with around $13,000 in charges, an amount that would be overwhelming for anyone. She had no idea how she could ever manage it.

While discussing the bill with the hospital, a representative realized Adriana is an Amoskeag Health patient and referred her to Cecilia. During their meeting, Cecilia reviewed her household information and explained that she qualified for Amoskeag Health’s sliding fee scale. Upon approval, Adriana received a Medical Discount Card which discounts her rate at Amoskeag Health and is accepted by many local doctors. Most importantly, she found out the program was able to retro-actively cover her emergency room visit, removing the debt that had been causing so much stress.

Today, Adriana continues her care with Amoskeag Health. She is grateful to have a place where she can get the care she needs and the support to manage the costs that once felt out of reach. Our sliding fee program currently helps over 3,400 patients stay healthy without being overwhelmed by medical bills. With support like this, those patients can focus on their health instead of medical debt.