Explore valuable resources for parents and caregivers at Amoskeag Health. Find tools, support, and information to help you manage caregiving responsibilities and enhance the well-being of your family. LAUNCH Linking Actions for Unmet Needs in Children’s Health What is LAUNCH? LAUNCH is designed to connect you with resources and services to help support your child’s growth and development. This program is offered at no charge to all Amoskeag Health patients with children 0-8 years of age. LAUNCH is a clinic-based program, which means our "LAUNCH Navigators" work directly with parents and caregivers to discover and navigate local resources for childcare assistance, food access, housing assistance, and more. We provide referrals and set up ongoing support to make sure you have everything you need. Just a Few of the Many Reasons You Might Enroll in LAUNCH... 1 You want to access resources that are available to you and your family You have children 0 - 8 years of age 2 3 You are new to the community You want to connect with other families in Greater Manchester 4 No matter the reason, if you're seeking connection and support as a caregiver of children eight years old and under, we're here for you. Interested in more information? Email CommunityInitiatives@AmoskeagHealth.org ABOUT OUR ADDITIONAL PROGRAMS Ready, Set, LAUNCH! Our Ready Set LAUNCH program is for newborns and their families who live in Manchester and give birth at Elliot Hospital. Newborns and their families are eligible for this one-time home-visiting service! Learn More Free Developmental Screenings Completing the development screenings during your child's first year of life helps you understand your child's milestones, learn what they are focused on and what skills you will see developing soon. Screening can be completed in 30 minutes. Results over the phone or in person. Activity ideas provided to support your child's development. Want to learn more about helping your child reach age-appropriate milestones? Contact Amoskeag Health Navigators at (603)851-6845 to learn more and to schedule your child's first screening. ABOUT OUR COMMUNITY IMPACT Early Childhood Region 4 The Early Childhood Region 4 is led by the LAUNCH Region 4 Leadership Team who helps support initiatives addressing early childhood in Greater Manchester and Greater Derry. The team contributes to the development of a statewide comprehensive, coordinated, and sustainable early childhood system that prepares children for kindergarten and academic achievement; fosters safe, healthy, and engaged families; and promotes social and emotional health and well-being. Learn More About Region 4 Strategic Plan Manchester LAUNCH Family Wellness Collaborative (LFWC) To provide primary prevention events, the Manchester LAUNCH Family Wellness Collaborative (LFWC) brings together a multi-sector coalition of partners. LFWC partners promote cross-sector collaboration and communication to improve family wellness and resiliency. Manchester LFWC attends community-based events with information on child development, community resources, programs, and information in collaboration with partners The Early Learning Collaborative Early Learning Collaboratives offer a space for childcare centers and family-based center directors to convene. These collaborations offer chances to: Participate in monthly meetings for programs in Region 4 to support and discuss current trends related to childcare in NH. Learn about new resources for programs and children in their region. Receive support from likeminded individuals to discuss the challenges that early childhood development programs face. Interested in learning more about our programs or getting involved with our community impact? Email CommunityInitiatives@AmoskeagHealth.org

Join Amoskeag Health's Morning Matters 2024, an annual breakfast fundraiser supporting the Dr. Selma Deitch Center for Children & Teens. This year, Dr. Laura Rubin, an expert in child psychology, will speak on youth mental health trends. Learn more about our impactful event, aimed at raising funds to benefit our youngest patients. MORNING MATTERS What is Morning Matters? Morning Matters is our annual breakfast fundraiser benefiting the Dr. Selma Deitch Center for Children & Teens (formerly known as Child Health Services). Each year, we select a new, relevant subject and an engaging speaker in a topic related to children's healthcare with the goal of raising funds that directly benefit our youngest patients. Trends in Youth Mental Health: Risk and Protective Factors Dr. Laura Rubin is a licensed clinical psychologist and neuropsychologist and 2006 founder of the Portsmouth Neuropsychology Center in Portsmouth, NH. She received her Ph.D. in Child Clinical Psychology at Loyola University of Chicago and her undergraduate psychology degree at the University of Michigan. She has received specialized training in neuropsychology assessment at the University of Chicago, North Shore Hospital, and New York University Medical Center. Dr. Rubin has extensive experience providing neuropsychological evaluations for children, adolescents, and adults. She has particular expertise in evaluating individuals with autism spectrum disorders, ADHD, learning disorders, and mood/anxiety disorders. Additionally, she provides psychotherapy to children, adolescents, and adults and supervises post-doctoral fellows. Dr. Rubin speaks regularly in the community regarding child development, learning and mental health, parenting, and psychotherapeutic treatment at medical centers, universities, elementary schools, and community organizations. She is also a frequent media contributor and also presented “Reframing to Rewire Your Brain ” at TEDxPortsmouth. Dr. Rubin previously served as a former adjunct professor at the University of New Hampshire and board member of the Richie McFarland Children’s Center. She lives in the Seacoast with her husband and three children. 2024 Keynote Speaker Sponsors of Morning Matters: THANK YOU to ALL 2024 Sponsors whose generosity makes health care accessible for ALL CHILDREN View the 2024 Morning Matters Program Book 2024 VENUE SPONSOR 2024 KEYNOTE SPONSOR 2024 PROGRAM SPONSORS John Sigel and Sally Reid Catholic Medican Center CCA Global Partners Eastern Bank Elliot Health System Harbor Group Lavallee/Brensinger Architects Fund Rich and Sarah Sigel WellSense Health Plan 2024 ADVOCATE SPONSORS Associated Grocers of New England, Inc. BerryDunn Charla Stevens Consulting, LLC Joanne & Richard Gustafson Harvey Construction Corporation Judith Jolton 2024 TABLE SPONSORS

Stay informed with the Amoskeag Health blog. Read the latest articles on health tips, community events, and updates from our team to help you live a healthier, more informed life. BLOG View Posts by Category You can read about Amoskeag Health in the media, explore stories about our patients, or browse important health topics. Amoskeag Health News Read recently published news articles and organization updates about the work we do. Patient Stories Explore the positive impact our providers, case managers, and other medical support staff have had on patients. Healthcare Resources Browse healthy tips and important healthcare information written by our medical providers. View Our Latest Blog Posts Amoskeag Health Recognized for Coordinated, Patient-Focused Care in Greater Manchester Amoskeag Health has been awarded recognition by the National Committee for Quality Assurance (NCQA) Patient-Centered Medical Home Program for its commitment to delivering coordinated, patient-centered care that improves access, communication, and care coordination for patients across Greater Manchester. Community Supports Care For Children In Need In June 2026, Amoskeag Health hosted its 19th Annual Morning Matters Breakfast, drawing community support for child health advocacy. Proceeds raised from the fundraising and awareness effort support healthcare and supportive services for Amoskeag Health patients under the age of 18. The event celebrates the public health legacy of the late Dr. Selma Deitch, a local pediatrician who founded Child Health Services in 1979 to offer full-service healthcare to lower income familie Amoskeag Health Welcomes New Medical Providers to Two Office Locations Amoskeag Health has welcomed three new medical providers to care for patients at two Manchester doctor’s offices. Keith Dominick, MD, is a pediatric doctor, providing primary care to young patients. Khai Ngo, PA-C is a Physician Associate and and Tonya Younger, MSN, APRN, FNP-C is a Family Nurse Practitioner with background in community health. These new team members support Amoskeag Health's commitment to providing comprehensive care to children and adults at Hollis St. and

Learn about transportation assistance services at Amoskeag Health. We offer support to help you access medical appointments and other essential services, ensuring you get the care you need without transportation barriers. TRANSPORTATION ASSISTANCE Amoskeag Health offers transportation coordination services for qualifying patients. Appointments must be scheduled between Monday-Friday 8:30 AM to 3:30 PM. Our Transportation Coordinator works with patients to identify transportation options for medical visits when transportation assistance is needed. Who qualifies for this service? Patient lives in Manchester, NH AND has no insurance, insurance that does not cover transportation, or NH Medicaid AND meets at least one of the following: Patient has 3 or more children under the age of 6 Patient is 65 years old or older Patient has one of the following health exceptions: Pregnancy (service offered until post-partum) COPD/Emphysema/Chronis Bronchitis Limited mobility (walker, cane, wheelchair, amputee) Sight impaired Developmentally delayed Severe mental illness Diabetes If you need transportation to your next appointment, please call 603-626-9500 to speak with a Transportation Coordinator. Appointment Transportation Explore Other Helpful Pages Language Assistance Language Assistance Pay Your Bill Financial Assistance

Explore Amoskeag Health’s nutrition and diabetes education services. Our team provides personalized guidance on managing diabetes through diet and lifestyle changes, helping you achieve better health and wellness. NUTRITION & DIABETES EDUCATION Amoskeag Health provides individualized Nutrition consultations offered by a Licensed Dietitian/ Nutritionist (LDN) including nutritional support and guidance for diabetes management, metabolic syndrome, weight loss, and prenatal nutrition (nutrition during pregnancy). We also support prenatal and post-partum lactation support offered by a Certified Lactation Counselor (CLC). Each area of care helps patients identify their unique needs and then create an individualized wellness approach using both diet and lifestyle modifications to support positive nutrition experiences and healthy outcomes. Nutrition We also offer prediabetes and diabetes education and management with a Certified Diabetes Care and Education Specialist and a Nutritionist. These healthcare professionals can explain the diagnosis, blood glucose monitoring and targets, causes of high and low blood glucose levels, meal planning, exercise and weight management, medication options, and how to reduce the risk of complications. Diabetes Education

LOCAL PHARMACIES Most insurance plans will cover prescriptions at many different pharmacies. If you’re not sure which ones your insurance works with, call the number on your insurance card. They can give you a list. Please note: CVS does not accept Wellsense Insurance. Walgreens does not take New Hampshire Healthy Families Insurance, except at the Valley Street Walgreens in Manchester. How to update your pharmacy: Tell the front desk or your provider which pharmacy you want to use. If you need a refill before your next visit, call us and let us know which pharmacy you’d like us to use. Please note that it can take five to seven days for the transfer to happen. You do not need to call your old pharmacy. Your prescriptions will move once we send them to your new pharmacy. Update Your Pharmacy Pharmacy Address Phone Number CVS Pharmacy 250 Mammoth Rd, Manchester, NH 03109 603-623-3995 CVS Pharmacy 432 S Main St, Manchester, NH 03102 603-623-3532 CVS Pharmacy 788 S Willow St, Manchester, NH 03103 603-668-4637 Elliott Pharmacy at River’s Edge 175 Queen City Ave, Suite 1, Manchester, NH 03101 603-663-5678 Genoa Pharmacy 2 Wall St, Manchester, NH 03101 603-509-2106 Hannaford Bros Co Pharmacy 201 John E Devine Dr, Manchester, NH 03103 603-626-1233 Hannaford Bros Co Pharmacy 605 Mast Rd, Manchester, NH 603-626-4366 Ken's Pharmacy Inc. 36 Elm St, Manchester, NH 03101 603-623-2813 PillPack by Amazon Pharmacy 250 Commercial St, Suite 2012, Manchester, NH 03101 855-745-5725 Walgreens 606 Valley St, Manchester, NH 03103 603-668-7924 Walgreens 227 S Main St, Manchester, NH 03102 603-666-8538 Find a Pharmacy Outside of Manchester: CVS Pharmacy Hannaford Bros Co Pharmacy Walgreens Manchester Pharmacy Locations Explore Other Helpful Pages Language Assistance Language Assistance Pay Your Bill Financial Assistance Pay Your Bill Transportation Assistance

Learn about Amoskeag Health and our commitment to providing exceptional care. Discover our mission, values, and the dedicated team working to support and improve the health and well-being of our community. WHO WE ARE Amoskeag Health is a nonprofit, federally qualified health center dedicated to improving the health and well-being of patients and communities through comprehensive healthcare services that address both physical and mental health under one roof. We’ve proudly served Manchester, NH, since 1993. More Than a Doctor's Office TODAY, WE SEE MORE THAN 14,700 PATIENTS ANNUALLY WHO COLLECTIVELY SPEAK OVER 50 DIFFERENT LANGUAGES! Our integrated model of healthcare means that we address each patient’s overall well-being for physical and mental health. We offer wraparound services like case management, language interpretation, and financial assistance to meet each patient’s unique needs and surround them with the necessary support and community connections to access quality care. We are an accredited Patient Centered Medical Home, which is a model for achieving primary care excellence by providing care in partnership with patients and their families to ensure decisions respect patients’ wants, needs, and preferences. We provide high-quality healthcare that is accessible to ALL. Amoskeag Health continues to evolve, actively working to ensure that every person who walks through our doors feels welcome and receives the individualized care and support that they need to live their healthiest life. Community Needs Assessment 2025 Annual Impact Report FY 26-28 Strategic Plan Community Benefits Report MISSION To improve the health and well-being of our patients and the communities we serve by providing exceptional care and services that are accessible to all. VISION We envision a healthy and vibrant community with strong families and tight social fabric that ensures everyone has the tools they need to thrive and succeed. CORE VALUES We believe in: Promoting wellness and empowering patients through education Fostering an environment of respect, integrity and caring where all people are treated equally with dignity and courtesy Providing exceptional, evidence-based and patient-centered care Removing barriers so that our patients achieve and maintain their best possible health WELCOME TO AMOSKEAG HEALTH Amoskeag Health is supported in part by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS). HRSA funding provides less than 20% of total costs. The contents are those of the author(s) and do not necessarily represent the official views of, nor endorsement by, HRSA, HHS or the U.S. Government. In addition, Amoskeag Health has Federal Public Health Service deemed status with respect to certain health or health-related claims, including medical malpractice claims, for itself and its covered individuals. Amoskeag Health is a nonprofit organization under Section 501(c)(3) of the Internal Revenue Code.

MEDICAL PROVIDER BIOGRAPHY Khai Ngo PA-C Family Medicine Primary Office Location 145 Hollis Street Role/Year Joined Amoskeag Health 2026 Treatments & Services Family Medicine and Acute Outpatient Services Education Master of Physician Assistant Studies (MPAS) Massachusetts College of Pharmacy and Health Sciences (MCPHS) Board Certifications National Commission on Certification of Physician Assistants (NCCPA) Clinical Interests Preventative Health, Internal Medicine, Diabetes Management, Minor Out-patient Procedures Languages English & Vietnamese Back to Medical Providers

LEADERSHIP Maureen Cassidy, MSN, RN Chief Nurse/Chief Compliance Officer My reason for coming to Amoskeag Health, as the Chief Nurse and Chief Compliance Officer was rooted in my desire to build a stronger and more meaningful connection with the community we serve. After many years in community hospital and academic healthcare settings, I wanted the opportunity to work in a setting where I could have a more direct impact on patients’ lives and help address the needs of underserved populations. Over the past five years, it has been a true privilege to lead our clinical teams, including our nurses, medical assistants, patient care coordinators, and nutrition department. Every day brings an opportunity to support and empower the incredible staff members who are dedicated to providing compassionate and high-quality care. What continues to inspire me most is the opportunity to meet our patients where they are, provide positive support, and help create an environment where individuals feel heard, respected, and cared for. Being part of Amoskeag Health has reinforced my belief that healthcare is about more than treating illness. It is about building trust, improving access to care, and strengthening the health and wellbeing of our community. Raised in Massachusetts and beginning her career as a diploma nurse, Maureen Cassidy has built a distinguished career defined by progressive leadership, clinical excellence, and a deep commitment to patient-centered care. She earned her Master of Science in Nursing with a Nurse Executive concentration, graduating Magna Cum Laude, and has since established herself as a senior healthcare leader across federally qualified health centers and academic medical institutions in New England. Since 2021, Maureen has served as Chief Nurse and Chief Compliance Officer at Amoskeag Health in Manchester, New Hampshire. She oversees clinical operations and the Corporate Compliance Program, ensuring regulatory integrity, quality outcomes, and safe, effective care delivery. For three years, she also led the Human Resources department, strengthening workforce strategy and organizational alignment. She partners closely with executive leadership to advance quality improvement, operational performance, and a culture of accountability. Previously, Maureen served as Director of Nursing at Beth Israel Deaconess Medical Center and held leadership roles at Lakes Region General Health Care, where she led multidisciplinary teams, improved care delivery systems, and drove operational efficiencies across inpatient and ambulatory settings. Licensed in both Massachusetts and New Hampshire, Maureen brings extensive expertise in clinical leadership, regulatory compliance, and strategic healthcare operations, and remains committed to advancing excellence in patient care and organizational performance. Back to Leadership

Explore financial assistance options at Amoskeag Health. We offer support to help you manage healthcare costs and access the services you need, ensuring you receive the care you deserve without financial barriers. FINANCIAL ASSISTANCE We accept most insurance plans at Amoskeag Health. Many insurance companies make agreements with healthcare providers to offer lower rates to patients; this is called being "in-network." Please contact your administrator or insurance company to ensure that we are in-network with your health insurance plan. At Amoskeag Health, we do our best to help patients understand the health insurance and assistance programs available to them. Below, we have more information about our Sliding Fee Scale and Case Management support services. At the bottom of the page, you will find links to the Healthcare Marketplace and Medicaid. If you are having trouble signing up for either of these services, we can connect you with someone who can help. At this time, we are unable to assist with Medicare applications for seniors. However, we highly recommend ServiceLink or you may call 211 . For more information about any of the services on this page, please contact us at 603-626-9500. Do You Need Affordable Health Insurance? Amoskeag Health offers services on a sliding fee scale that has five levels of adjusted fees based on patient household size and income. Uninsured or underinsured patients who qualify for the sliding fee scale will be issued a Medical Discount Card to receive a discount for services at all Amoskeag Health locations. 2026 Federal Poverty Guidelines Read More About Sliding Fee Scale Levels Sliding Fee Scale Application (English) Sliding Fee Scale Application (Español) Sliding Fee Scale Application (Português) Sliding Fee Scale Amoskeag Health offers assistance to eligible patients in accessing prescription medication. Refill Coordinators at Amoskeag Health manage patient prescription refills and enroll qualified patients who lack prescription drug coverage into medication assistance programs to help patients find the lowest cost for select medications. Amoskeag Health Low-Cost Formulary: This program is available at the Walgreens locations in Manchester and Hooksett . Patients must have an Amoskeag Health discount card that is not expired that they MUST show to the pharmacist to confirm they are eligible for the Amoskeag Health Low-Cost Formulary. This program is limited to the medications listed on the formulary. Low-Cost Prescription Program At Amoskeag Health, we support your physical and mental health. We understand the challenges to navigate housing, medical insurance, and access to affordable food and services. That's why we have dedicated case managers who can help you. If you qualify, case managers can help you access a variety of public benefits, including: TANF (Temporary Assistance for Needy Families: a time-limited program providing basic financial assistance to help families get back on their feet) WIC (Women, Infants, and Children: a program that ensures proper nutrition for mothers and their children) Food stamps Medicaid Unemployment Social Security Additionally , case managers can help patients apply for rental assistance or public housing/section 8 and connect them with NH Legal during any suspected housing discrimination. In many cases, they help patients navigate healthcare insurance through Medicaid and the Healthcare Marketplace. All Amoskeag Health patients are able to connect with case management. To access these services, simply talk to your Primary Care Provider at your next appointment or call 603-626-9500 . Government Assistance Programs Health Insurance Marketplace Medicaid Information Government Health Insurance Resources Explore Other Helpful Pages Pay Your Bill Pay Your Bill Pay Your Bill Language Assistance Pay Your Bill Transportation Assistance

Learn about the Childhood Response Team (ACERT) at Amoskeag Health. Our team provides specialized support and intervention for children and families facing behavioral and emotional challenges, promoting healthier outcomes and stronger families. ACERT ADVERSE CHILDHOOD EXPERIENCES RESPONSE TEAM What is ACERT? The Adverse Childhood Experiences Response Team (ACERT) is a multi-disciplinary, collaborative approach to addressing the negative effects of childhood trauma. The ACERT model acts as a referral mechanism that connects families and their children to local trauma-informed mental health services and social supports. In Manchester, the ACERT core partnership includes the Police Department, YWCA-NH, and Amoskeag Health who work collaboratively to provide assistance to families, and their children, who have had recent police involvement. This referral program is voluntary and offers connections to a variety of therapies, youth support groups, domestic violence services, athletic enrichment programs, home visiting, and many other child/family-based resources. The ACERT model has been touted as a best-practice secondary health prevention program by former California Surgeon General Dr. Nadine Burke-Harris and has been replicated in multiple other communities across New Hampshire. To learn more, please email ACERT@amoskeaghealth.org . The ACERT team consists of a family advocate, a crisis services advocate, and a first responder. Congressman Chris Pappas at Amoskeag Health. Representatives from YWCA NH, Manchester Police Department, and Amoskeag Health demonstrating community collaboration. ACERT

Explore benefits and perks offered to members of WellSense, NH Healthy Families and AmeriHealth Caritas of New Hampshire. MEDICAID REWARDS PROGRAMS Exclusive Health Plan Benefits If you are a member of a Medicaid plan from WellSense, AmeriHealth Caritas or NH Healthy Families, you may be eligible for extra rewards when you take measures to improve your and your family's health. Earn money-back rewards and free healthcare and safety items when you participate in wellness initiatives like attending annual appointments and getting preventative health screenings. Keep reading to learn more about how to access each plan's unique perks! While we try to update this page routinely to give you an easily accessible summary of benefits, please refer directly to your health plan's website for the most recent and accurate details, as plan benefits change periodically. WellSense New Hampshire Medicaid: 877-957-1300, Option 1 NH Healthy Families Member Services: 1-866-769-3085 AmeriHealth Caritas New Hampshire Member Services: 1-833-704-1177 WellSense Health Plan Learn More Visit, Immunization and Screening Rewards: $25 for a yearly well visit (Ages 3 and over) $25 for cervical cancer screening $10 for flu vaccine $50 for lead screening $25 for completing annual HRA Screening Prenatal and Postpartum Rewards: $10 per prenatal visit (Up to 10 visits) $40 reward and a box of diapers when new moms go for their postpartum visit Sunny Start program (includes free breast pump and other benefits) Infant/toddler safety car seats: If you’re having a baby you can get the seat up to 45 days before your due date Booster seats for kids who are members of our health plan Free Items Annually: New eyeglasses Replacement batteries for hearing aids One dental kit per individual ages 4-65 Bicycle helmets for children Cell Phone Program: In addition to the federal SafeLink cell phone program, we offer qualifying members in need with access to our own Well Sense cell phone program Health and Fitness Rewards: Up to $200 back for a qualified gym membership 50% back on a fitness tracker (up to $100) Up to $100 back for WW subscription fees (formerly Weight Watchers) NH Healthy Families Learn More Visit, Immunization and Screening Rewards: $30 for a child yearly well visit (Ages 0-21) $30 for an adult yearly well visit $15-$30 for completing our health risk assessment when you enroll into our plan $20 for breast cancer screening $20 for cervical cancer screening $20 for flu vaccine $10 for completing annual HRA Screening Prenatal and Postpartum Rewards: $10 for completing postpartum assessment with NHHF $100 for Notification of Pregnancy Form (First Trimester) $50 for Notification of Pregnancy Form (Second Trimester) Specialized Care Rewards: Diabetes Care Rewards: $30 for HbA1c test $30 for Retinopathy screening $10 for diabetes self-management $20 for Mental Health CHAMP $50 per course for children ages 15-17 to attend one of three Future is Now classes (up to $150) $20 for cigarettes, smokeless tobacco or vaping cessation $115 in the first year of Ready for my Recovery Program AmeriHealth Caritas New Hampshire Learn More Visit, Immunization and Screening Rewards: $25 for attending six well-visits, getting your immunizations and lead screening by 2 years old $30 for a yearly well visit for (Ages 2-21) $20 for flu vaccine $20 for RSV vaccine $25 for lead screening $50 for pre-teen shots $50 for getting recommended vaccines by child’s 13th birthday $20 for breast cancer screening $30 for completing annual HRA Screening Prenatal and Postpartum Rewards: $30 for attending postpartum visit 7-84 days after delivery $70 for Notification of Pregnancy Form (First Trimester) $50 for Notification of Pregnancy Form (Second Trimester) $40 for postpartum visit Specialized Care Rewards: $15 for care management for unmet social needs $50 for 60 days of MAT in a row $30 for HbA1c Test (Diabetes Care) $50 for blood pressure management $20 for eight weeks of continuous use of nicotine replacement