Amoskeag Health Recognized for Coordinated, Patient-Focused Care in Greater Manchester

Amoskeag Health has been awarded recognition by the National Committee for Quality Assurance (NCQA) Patient-Centered Medical Home Program for its commitment to delivering coordinated, patient-centered care that improves access, communication, and care coordination for patients across Greater Manchester.

The NCQA Patient-Centered Medical Home Program evaluates whether primary care practices are functioning as medical homes and recognizes organizations that demonstrate systematic, coordinated, and patient-centered care. The program emphasizes access to care, communication between patients and care teams, and active patient involvement in health decisions.

The recognition reflects Amoskeag Health’s integrated approach to care, which connects primary care, behavioral health, substance use disorder treatment, prenatal care, pediatric care, and community-based support services within one coordinated system. For patients, this model of care can mean easier access to services, stronger communication between providers, and more coordinated support for managing chronic conditions and overall health needs before they become emergencies.

As a federally qualified health center serving Greater Manchester and surrounding communities, Amoskeag Health provides care for patients of all ages regardless of insurance status or ability to pay. Last year, Amoskeag Health served more than 14,700 patients across the region, including 43% covered by Medicaid and more than 3,300 individuals without health insurance.

“Achieving and maintaining NCQA Patient-Centered Medical Home Recognition reflects Amoskeag Health’s deep commitment to providing high-quality, coordinated, and compassionate care for every patient we serve,” said Maureen Cassidy, Chief Nursing Officer and Chief Compliance Officer for Amoskeag Health. “For our patients, this means better access to care, stronger communication among providers, and a healthcare experience that is truly centered around their individual needs. For the community we serve, it reinforces our role as a trusted healthcare partner dedicated to improving health outcomes, advancing equity, and supporting the overall well-being of our neighbors.”

“NCQA Patient-Centered Medical Home Recognition raises the bar in defining high-quality care by emphasizing access, health information technology and coordinated care focused on patients,” said NCQA President Margaret E. O’Kane. “Recognition shows that Amoskeag Health has the tools, systems and resources to provide its patients with the right care, at the right time.”

Patient-Centered Medical Home Recognition is awarded by NCQA to healthcare organizations that demonstrate consistent, high-quality, patient-centered care and continuous improvement in care delivery systems.

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About Amoskeag Health

Amoskeag Health is a nonprofit, federally qualified health center dedicated to improving the health and well-being of our patients and the Greater Manchester community through comprehensive healthcare services that address both physical and mental health under one roof. We’ve proudly served Manchester, NH, since 1993.

About NCQA

NCQA is a private, nonprofit organization dedicated to improving health care quality. NCQA accredits and certifies a wide range of health care organizations. It also recognizes clinicians and practices in key areas of performance. NCQA’s Healthcare Effectiveness Data and Information Set (HEDIS®) is the most widely used performance measurement tool in health care. NCQA’s website (ncqa.org) contains information to help consumers, employers and others make more informed health care choices. NCQA can be found online at ncqa.org, on Twitter @ncqa, on Facebook at facebook.com/NCQA.org/ and on LinkedIn at linkedin.com/company/ncqa.