MANCHESTER YOUTH WELLNESS AND PREVENTION COLLABORATIVE Amoskeag Health is proud to partner with Makin' It Happen, the YMCA of Greater Manchester, and the Boys and Girls Club of Manchester to offer the Botvin LifeSkills program to at-risk youth in our community. This evidence-based program, led by trained facilitators, teaches young people important life skills to help them make healthier choices and reduce risky behaviors. Makin' It Happen also coordinates the Substance Use and Mental Health Prevention Collaborative, a group of community partners who meet monthly to explore new ways to expand prevention programs in Manchester. These partners are key to the success of the Botvin LifeSkills program, playing a vital role in its implementation. Amoskeag Health has also teamed up with Catalyst Evaluation Group, experts in data collection and evaluation. This partnership ensures we can track progress, report findings, and keep the community, stakeholders, and SAMHSA up-to-date on the program's outcomes. 2026 Strategic Action Plan 2025 Program Annual Report 2024-2025 Botvin Lifeskills Program Evaluation Please check back regularly for the latest information on this important initiative and its impact on our community. Interested in Joining the Manchester Youth Wellness and Prevention Collaborative as a Stakeholder? Have Questions About Our Prevention Framework and Programs? Please contact us by email at communityinitiatives@amoskeaghealth.org. This project is supported by the Substance Abuse and Mental Health Services Administration (SAMHSA) of the U.S. Department of Health and Human Services (HHS) under grant number 5H79SP083836-02 for the Community-Based Strategic Prevention Framework. The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement by, SAMHSA, HHS, or the U.S. Government. Building Stronger Futures: A Collaborative Approach to Prevention

Easily access and complete essential new patient forms for Amoskeag Health. Download, print, and fill out forms needed for medical records, authorization, and more. Assistance is available for any questions. PATIENT FORMS Below, find links to common forms that you can print and complete as needed. If you need any help, please call 603-626-9500. Your medical record is considered Protected Health Information (PHI), which means that it's covered by health privacy laws; we always need your written permission to release it. As a patient of Amoskeag Health, you are protected by a set of rules and regulations called your "Patient Bill of Rights." You can always view pieces of your medical record, like recent test results, on the Patient Portal . However, if you need more information than what you can see in your account, you can request a copy through the Release of Information/Authorization for Disclosure of Health Information form below. There is no charge to send your medical record to a hospital or another physician. If you want to authorize someone like a spouse or relative to have access to your medical records, you may fill out the Authorized Representative Consent Form below. Accessing Your Medical Records Release of Information - English Release of Information - Español Release of Information/Authorization for Disclosure of Health Information Consent For Treatment - English Consent For Treatment - Español Consent For Treatment Form Authorized Representative Consent Form - English Authorized Representative Consent Form - Español Authorized Representative Consent Form Notice of Privacy Practices - English Notice of Privacy Practices - Español Notice of Privacy Practices Mail Completed Forms to: Medical Records Amoskeag Health 145 Hollis Street Manchester, NH 03102 Or fax 833-448-1486. Explore Other Helpful Pages Pay Your Bill Pay Your Bill Language Assistance Pay Your Bill Become A Patient Financial Assistance Transportation Assistance Language Assistance

MEDICAL PROVIDER BIOGRAPHY Jillian Peabody OD Optometrist Primary Office Location 1245 Elm Street, The Dr. Selma Deitch Center for Children & Teens Role/Year Joined Amoskeag Health 2022 Treatments & Services Vision, Glasses, Contact Lenses, Pediatrics, Dry eyes, Glaucoma, Trauma, Conjunctivitis, Strabismus, Diabetic/hypertensive eye exams. Education Bachelor of Science, Brandeis University Doctor of Optometry (O.D.), Massachusetts College of Pharmacy & Health Sciences (MCPHS) Post-doctoral training Pre-doctoral training included an externship at the VA in Manchester and two externships at Amoskeag Health's Family Eye Care Center. Board Certifications National Board of Examiners in Optometry Clinical Interests Glaucoma management, primary care optometry, diabetic eye exams. Languages Spoken English Spanish (conversational) Back to Medical Providers

Easily pay your bill online through the Amoskeag Health payment portal. PAY YOUR BILL View the convenient options to pay your bill below. If you need financial assistance, please click here. Click here to pay via patient portal. Online Bill Pay To pay your bill over the phone using a credit card, please call our Billing Department at 603-935-5205 . Pay Over the Phone To pay a bill for a service, please send a check to: Amoskeag Health PO Box 34999 Belfast, ME 04915-0627 Mail Check Questions? Call our Billing Department at 603-935-5205.

Meet the leadership team at Amoskeag Health. Learn about the dedicated professionals guiding our organization with their expertise and vision. Discover how their leadership drives our commitment to providing exceptional healthcare to the community. LEADERSHIP Meet Our Senior Leadership Team These dedicated professionals retain incredible medical staff, efficient administration, and cost-effective operations across Amoskeag Health's multiple physical locations. They work tirelessly to ensure that the highest quality healthcare is delivered to nearly 15,000 patients throughout Greater Manchester each year. Kris McCracken President/CEO Learn More Dr. Gavin Muir Chief Medical Officer/Chief Quality Officer Learn More Betsy Burtis Chief Operating Officer Learn More Maureen Cassidy Chief Nurse/Chief Compliance Officer Learn More Patrick Curtin Chief Financial Officer Learn More Sarah Potter Sr. Director of Human Resources & Organizational Development Learn More

LEADERSHIP Patrick Curtin Chief Financial Officer "I’m drawn to FQHCs & Amoskeag Health because of their mission to care for everyone, regardless of their ability to pay. It’s incredibly meaningful to be part of an organization where I can see the direct impact of our work on patients, families, and the broader community every day." Patrick Curtin is an accomplished healthcare executive and turnaround CFO known for stabilizing complex organizations, strengthening revenue cycle performance, and building high-trust, mission-driven teams. With more than a decade of progressive leadership experience across Federally Qualified Health Centers, rural health systems, and acute care hospitals, Patrick brings a unique blend of financial strategy, operational excellence, and deep community commitment. Patrick currently serves as Chief Financial Officer at Amoskeag Health, following his tenure as Chief Financial Officer at Lowell Community Health Center. In these roles, he has led financial management, revenue cycle operations, compliance, and multi-year strategic planning. He is widely recognized for his ability to quickly assess organizational challenges, restore financial clarity, and implement strong, patient-centered systems. Throughout his career, he has overseen major revenue cycle transformations, HRSA compliance initiatives, large capital projects, payer contracting improvements, and enterprise-wide cash-flow remediation efforts. Patrick earned his bachelor’s degree in business administration and management from Merrimack College, a master’s degree in healthcare administration from Boston College, and a Certificate of Advanced Graduate Research in Gerontology from UMass Boston. He is currently completing his Doctor of Healthcare Administration, focusing his dissertation on insurance design and access to care. In addition, Patrick is a Fellow of the American College of Healthcare Executives, a Lean Six Sigma Black Belt, and holds several professional certifications from HFMA. Patrick lives in New Hampshire and spends his free time on Cape Cod with his husband, embracing the balance between demanding executive work and the joy of community, family, and New England life. Back to Leadership

Access your health information conveniently through the Amoskeag Health Patient Portal. View your medical records, schedule appointments, and communicate with your care team securely and efficiently. PATIENT PORTAL Enter the patient portal by clicking HERE or scroll down to learn more before signing up. When we schedule a virtual appointment, we will send you a secure, unique link either through text message or as an email. Or, y ou can simply sign into your patient portal account to join your virtual appointment from your account! Have you joined our Patient Portal? If this is your first time using the new patient portal, you may need to register. It will take just a few minutes to sign up, and then you can: Request an appointment Request refills of your medication(s) View summary of your Chart View balance/pay bill View test results View/Update your information (address, phone, etc.) Send Secure message to Provider/Office Join the Amoskeag Heath Patient Portal For questions or requests that cannot be handled through the patient portal, please call 603-626-9500 . What can you do on the portal? Below, we have instructions for using the portal in English, Spanish, and Portuguese. If this is your first time using the portal, you will need a code to register. If you recently visited us, you should have received this code from someone at the front desk. If you do not have a code, that's okay! Please call 603-626-9500 and we will help you register. Patient Portal Instructions - English Patient Portal Instructions - Español Patient Portal Instructions - Português Instructions for Using the Portal

Discover the history of Amoskeag Health. Learn about our origins, growth, and milestones as we continue our mission to provide exceptional healthcare and support to the community. AMOSKEAG HEALTH'S HISTORY Our Pioneer for Children’s Health Dr. Selma Deitch was fondly referred to as "The Matriarch of New Hampshire's Pediatricians." With a medical career spanning over five decades, she dedicated herself to improving the lives of families and their children while advocating for comprehensive, high-quality healthcare for all. Dr. Deitch's journey began with her education at Tufts University Medical School and Harvard School of Public Health. In 1966, she became the director of New Hampshire's Division of Maternal and Child Health, where she tirelessly worked to establish vital preventive health services for disadvantaged children and their families. Her passion and commitment led to the founding of Child Health Services, which later merged to become what we know today as Amoskeag Health. In the early years, Dr. Deitch was on call nearly every weekend. Not only did she make frequent house calls (which were a rarity back then!), but she even took patients out to the movies when their stressed parents needed a break. Dr. Selma Deitch's legacy lives on as Amoskeag Health continues to provide essential healthcare services to nearly 15,000 Manchester residents in her honor. 1980 From 100 Patients to NH Woman of the Year In the early 1980s, Dr. Selma Deitch established Child Health Services (CHS) with 100 patients, offering an innovative model of healthcare that included nutrition, social services, and transportation, alongside medical care. Over the years, CHS expanded to include behavioral and mental health services, a Child Development Clinic, Special Medical Programs, and a Preschool Dental Clinic. Dr. Selma Deitch's exceptional contributions were recognized in 1986 when she was named NH Woman of the Year. 1990 Milestones in Manchester: MCHC's Evolution In 1993, Manchester Community Health Center (MCHC) was founded at 1415 Elm Street as a collaborative effort by Elliot Hospital, Catholic Medical Center, and community partners to provide healthcare for Manchester's residents with limited access to health care . Mariellen Durso became the first Executive Director, with Dr. Geordie Thomson as the first Medical Director. In 1996, Child Health Services moved to 1245 Elm Street. The following year, they partnered with the Minority Health Coalition to improve care, introducing interpreters with country flags. Ed George took over as MCHC's second President/CEO in 1998, the same year "News & Views," a community newsletter, was launched. Additionally, a Teen Health Clinic was established at Child Health Services, and by 1999, MCHC received its first accreditation from the Joint Commission on Accreditation of Healthcare Organizations, marking a milestone in their commitment to quality healthcare. 2000 Joint Commission Recognition and Technological Advancements In the early 2000s, Manchester's healthcare landscape evolved significantly. Governor Jeanne Shaheen and Pfizer Pharmaceuticals recognized Manchester Community Health Center (MCHC) for its role in Pfizer's "Sharing the Care" program. Dr. Selma Deitch, CHS founder, passed the torch on to Dr. Rob Nordgren when she retired in 2000, and sadly, our beloved founder passed away just four years later. A campaign raised CHS's endowment to $1 million in Dr. Selma Deitch's honor, and the Adolescent Health Program began in 2000 to expand youth services. Dr. Gavin Muir became MCHC's Medical Director in 2001, the same year First Lady Hillary Clinton visited. Then, MCHC introduced a Medicaid enrollment process, initiated bilingual case management in 2002, and achieved recognition from the Joint Commission in 2003. Technological advancements followed, with the establishment of electronic medical records, a visit from U.S. Surgeon General C. Everett Koop, and a collaboration with Elliot Hospital introducing on-site lab services. Integrating Mental Health Care for a Brighter Future In 2005, U.S. Surgeon General Richard Carmona paid a visit to the Manchester Community Health Center (MCHC) as Child Health Services marked its 25th Anniversary. That same year, the "Children's Care Campaign" was launched, successfully raising $1.36 million for clinic renovations and program expansion. In 2006, WMUR covered the inspiring "MCHC Story" on YouTube . By 2008, MCHC relocated to its current location at 145 Hollis Street and implemented a behavioral integration of care model . Also in 2008, Fred Rusczek became the Executive Director and Lisa DiBrigida, MD, the Medical Director at Child Health Services. The Manchester Sustainable Access Project identified a healthcare need on the West Side, leading to the establishment of the West Side Neighborhood Health Center in collaboration with Catholic Medical Center and Dartmouth-Hitchcock. Fast forward to 2010, and Bedford Commons OB-GYN partnered with MCHC for clinical support. Additionally, a Family Literacy Program was developed at CHS, while MCHC introduced online program information and a video facility tour. 2010 From Accreditation to Community Expansion In 2011, MCHC established the Advancement department to increase community awareness and support. The following year, Child Health Services received accreditation as a Patient-Centered Medical Home from the National Committee for Quality Assurance. During the same year, they secured a grant under the Affordable Care Act for the Personal Responsibility Education Program, focusing on reducing teenage pregnancies and sexually transmitted infections. In November 2012, Ed George retired as President/CEO after over 14 years of service. In 2013, MCHC expanded to a second location on Tarrytown Road, with Kris McCracken becoming the new President and CEO. Dr. Gavin Muir, Chief Medical Officer, was honored as Family Physician of the Year by the New Hampshire Academy of Family Physicians. The year 2013 also marked MCHC's 20th anniversary and the beginning of LAUNCH (Linking Actions for Unmet Needs in Children's Health) Manchester. In 2014, MCHC united with Child Health Services to expand services to the community and becoming Child Health Services at MCHC, the pediatric practice of the organization. Amoskeag Health: Fusing Compassion & Commitment In 2015, Manchester Community Health Center (MCHC) achieved recognition as a Patient-Centered Medical Home by NCQA, and Dr. Laura Fry was honored as Family Physician of the Year by the New Hampshire Academy of Family Physicians. The same year, MCHC expanded its reach by taking over operations at the West Side Neighborhood Health Center, making it the fourth location in Manchester. In 2017, MCHC received accolades in the New York Times and was awarded the 2017 Health Center Quality Leader award from HRSA. CHS underwent renovations in September 2017, adding new exam rooms and improving the teen clinic's check-in area. In 2018, MCHC celebrated its 25th anniversary and was recognized again with the Health Center Quality Leader Award. Through a partnership with MCPHS University, MCHC opened the Family Eye Care Center to offer on-site optometry services. In the same year, Dr. Lisa DiBrigida was named Pediatrician of the Year by the New Hampshire Pediatric Society. In June 2019, Manchester Community Health Center, Child Health Services, and West Side Neighborhood Healthcare all combined under the name Amoskeag Health to expand services and better serve patients in Greater Manchester. In 2019, Amoskeag Health hosted a congressional delegation press conference to advocate for the Affordable Care Act, and ProHealth opened in October, providing co-located physical and mental health services. 2020 Mental Health Advocacy & Community Collaboration In 2020, Amoskeag Health faced the challenges of the COVID-19 pandemic while remaining open to serve those in need. In 2021, Amoskeag Health played a vital role in administering vaccines to populations with limited access to healthcare through dedicated clinics. The following year, NHHS Secretary Xavier Becerra held a roundtable discussion at the Hollis site to streamline and strengthen Mental Health Services. Also in 2022, Amoskeag Health collaborated with the Manchester School District to introduce the state's first school-based health centers at Beech Street and Gossler Park elementary schools , providing convenient access to healthcare services for families during the school year. In 2023, Amoskeag Health continued its commitment to patient care by upgrading their Electronic Medical Record system and launching a new brand-new patient portal in both English and Spanish, enhancing the understanding of medical information for Spanish-speaking patients.

Learn about the Childhood Response Team (ACERT) at Amoskeag Health. Our team provides specialized support and intervention for children and families facing behavioral and emotional challenges, promoting healthier outcomes and stronger families. ACERT ADVERSE CHILDHOOD EXPERIENCES RESPONSE TEAM What is ACERT? The Adverse Childhood Experiences Response Team (ACERT) is a multi-disciplinary, collaborative approach to addressing the negative effects of childhood trauma. The ACERT model acts as a referral mechanism that connects families and their children to local trauma-informed mental health services and social supports. In Manchester, the ACERT core partnership includes the Police Department, YWCA-NH, and Amoskeag Health who work collaboratively to provide assistance to families, and their children, who have had recent police involvement. This referral program is voluntary and offers connections to a variety of therapies, youth support groups, domestic violence services, athletic enrichment programs, home visiting, and many other child/family-based resources. The ACERT model has been touted as a best-practice secondary health prevention program by former California Surgeon General Dr. Nadine Burke-Harris and has been replicated in multiple other communities across New Hampshire. To learn more, please email ACERT@amoskeaghealth.org . The ACERT team consists of a family advocate, a crisis services advocate, and a first responder. Congressman Chris Pappas at Amoskeag Health. Representatives from YWCA NH, Manchester Police Department, and Amoskeag Health demonstrating community collaboration. ACERT

LEADERSHIP Betsy Burtis, M.Ed. Chief Operating Officer "I work at Amoskeag Health because it gives me an opportunity to positively impact the care provided to the under-resourced communities I care deeply about. Helping a patient directly or assisting to improve an internal process that will make things better for patients and staff makes my day!" Betsy has worked at Amoskeag Health for seven years in a variety of roles. For 30 years, Betsy has been employed in multiple healthcare settings and at each has worked to advance health equity and be an advocate for underserved and underrepresented patients. She has witnessed the evolution of health equity from the early days when it equated to simply providing language interpreters to the current outcomes-driven work that is combined with social justice advocacy to ensure everyone has an equitable opportunity to live healthy lives. In her current position as COO, she has taken on a broader range of responsibilities that include Behavioral Health and Substance Use Disorder treatment, Amoskeag’s Special Medical Programs which provide health assessments and treatment to children living with medically complex conditions, Community Initiatives, and finally more traditional operations functions like facilities, medical records, interpretation services, scheduling, and the Call Center. Back to Leadership

Find parking information for our location at 1245 Elm Street, The Dr. Selma Deitch Center for Children and Teens. Visit us for comprehensive care and support in a convenient location. 1245 ELM STREET Parking options for Amoskeag Health patients at 1245 Elm Street: Free parking spots for patient parking are on Church Street, behind Amoskeag Health (limited to spots #32 to #37, painted green), and are shown in green on the map below. Paid metered parking in front of Amoskeag Health and the immediate area, shown on map below in blue. Please note: Parking spaces on Church Street that are not marked for patient parking, as well as those in the Pearl Street lot, are reserved for permitted vehicles. Parking in the areas marked in red on the map may result in your vehicle being towed. PARKING

LEADERSHIP Sarah Potter, SPHR Sr. Director of Human Resources & Organizational Development Sarah is a seasoned human resources executive with extensive experience leading strategic HR, organizational development, and people operations across higher education, public institutions, and global corporate environments. With a career spanning senior leadership roles—including Chief Human Resources Officer for the Vermont State Colleges System and HR leadership positions at Brown University, Clinton Community College, and Champlain College—she has driven transformational initiatives in organizational design, talent acquisition, employee relations, cultural competency development, and system-wide process modernization. Sarah is known for guiding complex mergers, implementing equitable job classification and compensation systems, coaching senior leaders, and building innovative HR programs that strengthen engagement and operational effectiveness. Fluent in English and French, she holds a Master of Science in Human Resources and brings deep expertise in HR strategy, labor relations, benefits, and leadership development. Back to Leadership