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Ready, Set, LAUNCH

Because it Takes a City to Raise a Baby

Home Visiting for All

There is no guidebook for bringing home a new baby! Our Ready Set LAUNCH program is for newborns and their families who live in Manchester and give birth at Elliot Hospital. We want to make the first few weeks of caring for newborns a little easier. The Ready Set LAUNCH service is customizable to what YOU need. 

Newborn Navigators are bilingual Community Health Workers trained to assist families with newborns. They're experts in local resources and can connect you with services like mom's groups, lactation consultants, and childcare scholarships. Your Newborn Navigator can also connect you with free Nutrition and Cooking Classes, support access to SNAP and WIC, or to the local diaper pantry. As parents themselves, they understand how hard the first few months can be and can provide support during those early days at home.

Newborn Baby
About Newborn Navigators
Meet a Newborn Navigator

Any parent or caregiver of a newborn who resides in Manchester is eligible to receive this FREE, one-time service! You will be introduced to the service at discharge or receive a call from our Newborn Navigator.


Our Newborn Navigators will meet you in the hospital and tell you about our service. They will offer to meet you remotely for your visit. Navigators will follow up with you after you leave the hospital and give you a Welcome Baby Bag prior to the visit. 

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How Does Ready, Set LAUNCH Work?
  • Your Newborn Navigator will ask you how your first few weeks have been for you, your child, and your family.

  • Your Navigator will see whether there was anything you wish you had or anything you currently need.

  • Your Navigator can work with you to make referrals if you'd like them.

  • Your Navigator will determine if you may benefit from, and are eligible for, Enhanced Navigation which provides you with up to five additional home visits to build additional resources and support.

  • Your Navigator will follow up with you after your visit to make sure you and your family are doing well.

What Happens During a Home Visit?

Since its inception in 2021, the Newborn Navigator has met with 1,433 families at Elliot Hospital, conducted 436 home visits, and referred 482 times to services like Manchester Diaper Pantry, WIC, SNAP, and various food banks. Ninety of these families received services in a language other than English - 80% in Spanish and 20% spread over Dari, French, Nepali, Pashto, Portuguese, and others.

Newborn Baby
About Our Community Impact

Interested in learning more about our programs or getting involved with our community impact? Email

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