Appointment Cancellation Policy
If you do not appear for your first appointment, Amoskeag Health staff will call you or mail a letter to you to ask if you still wish to become a patient. If you are experiencing a challenge with keeping a scheduled appointment, please call 603-626-9500 and let us know. We may be able to help you to overcome the challenge and get the support you need. We request 24-hour notice by telephone to cancel your appointment.

Prescription Refills
Refill requests typically take 3-5 business days. Medications that need prior approval may take up to 14 business days from the time we receive the request from the pharmacy. Call us when you have a 2-week supply remaining of your medication so that you do not use all of your supply of medication before getting your refill. Contact us by calling 603-626-9500 or send us a secure message through the Patient Portal to request a refill. When you call, you may speak to a Call Center Representative or you may choose to leave a detailed voicemail with your refill request. Our voicemail option is available 24 hours a day, 7 days a week.