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Discover how the Early Childhood Region 4 in New Hampshire aims to enhance services for children and families, as part of a broader effort to improve early childhood care and education statewide. Initiatives in Greater Manchester and Greater Derry focus on preparing children for academic success, nurturing healthy families, and promoting social-emotional well-being. EARLY CHILDHOOD REGION 4 Supporting Families for Brighter Futures What is Early Childhood Region 4? The purpose of the Regional Early Childhood Structure is to bring together and improve services for kids and families in New Hampshire. It's part of a bigger plan to make early childhood care and education better in the state. The aim is to create a system that prepares children for kindergarten and academic achievement; fosters safe, healthy, and engaged families; and promotes social and emotional health and well-being. The Early Childhood Region 4 is led by the LAUNCH Region 4 Leadership Team who helps support initiatives addressing early childhood in Greater Manchester and Greater Derry. Amoskeag Health and Granite United Way co-lead the LAUNCH Region 4 Leadership Team, with additional participation from several local organizations. Region 4 encompasses Manchester, Derry, and 15 other communities, serving a population of approximately 278,000 people. The LAUNCH Region 4 Leadership Team works closely with both the Manchester LAUNCH and the Greater Derry LAUNCH. These groups consist of advisory committees, collaboratives, and workgroups dedicated to improving early childhood education and support systems. They focus on understanding what the community needs, connecting with partners, and sharing training. Who is the LAUNCH Region 4 Leadership Team? If you have any questions about the LAUNCH Regional 4 Leadership Team, please email CommunityInitiatives@AmoskeagHealth.org . Vision: Young children and their families flourish in a coordinated system of supports and services. Mission: Promote and support a fair and sustainable early childhood system that improves outcomes for young children and their families. What is the vision and mission of the Region 4 Leadership Team? Accessible Early Childhood System: Make sure all families can easily use early childhood services. Engagement and Relationship Building Across Sectors: Make partnerships stronger between the different groups that work with young kids. Communication and Coordination: Share information better between people involved in early childhood services to make things work smoother. Read More About Region 4 Strategic Plan What are the key priorities for Region 4? Manchester Early Learning Collaborative: Second Tuesday of each month at 11:00 am via Teams. Derry Early Learning Collaborative: Third Tuesday of each month at 10:00 am via Teams. Manchester LAUNCH Family Wellness Collaborative: First Thursday every other month from 9:00-10:30 am in person or via Teams. Community Wide Pyramid Model Leadership team: Third Thursday every other month from 11-12 via Teams. The Pyramid Model is a guide based on evidence-based practices that helps young children learn social and emotional skills. It works with a program's existing lessons instead of being a separate curriculum. This guide is useful for teachers, early childhood special education staff, early intervention workers, and families. Have a question? Please email CommunityInitiatives@AmoskeagHealth.org . Regional Meetings

Meet the dedicated members of the Amoskeag Health Board of Directors. Our experienced leaders guide our mission to provide exceptional healthcare and support to our community. Learn about their backgrounds, expertise, and commitment to our organization. BOARD OF DIRECTORS MAKE A DIFFERENCE IN HEALTH CARE IN YOUR LOCAL COMMUNITY Amoskeag Health is looking to grow its Board of Directors The Board and Leadership at Amoskeag Health bring their experience, professional skills, and passion to improve the health and well-being of everyone in Greater Manchester. Thomas Lavoie Chair Karen Schoch Vice Chair Obhed Giri Secretary Richard Elwell Treasurer Timothy Donovan Karine Jacques Batu Steven Paris, MD Normand Fortin Tiffany Johnson Madhab Gurung Dawn McKinney Anna Hamel Rusty Mosca Jamie Pike Board of Directors 1 Q: What is a Board of Directors? A : A Board of Directors is a group of people from the community that helps “govern” (give guidance and oversight) to organizations like Amoskeag Health. 2 Q: Do I get paid for this? A : Board members do not get paid for volunteering. 3 Q: What do Board Members have to do? A : Board Members come to a Board meeting on the first Tuesday of every month at 5:00 PM for about an hour. Board Members may also join a special committee of the Board that meet at a different time and discuss topics like personnel, marketing, or finance that helps strengthen the organization's mission. 4 Q: Do I qualify? A : To become a Board Member, you need the desire to help your community! You must live or work in Manchester. We love if you are a patient, or the parent or guardian of a patient at Amoskeag H ealth, who has had a visit within the last two years. You must be at least 18 years old. You cannot be related to anyone on staff. You must keep all the information from the meetings confidential. If you meet these criteria, we will meet with you for an interview, and if it seems like a good match, we will recommend your nomination to our Board for a vote. 5 Q: How long can you be on the Board of Directors? A : Board members are asked to commit for a three-year “term” (period of time) to a Board of Directors role. If the member really likes it, they can serve up to three “terms” of three years each, but only one term is required.

Get in touch with Amoskeag Health through our Contact Us page. Find contact information for our offices, send us a message, and learn how to reach our team for any questions or assistance. CONTACT US Need to talk to a doctor when we are closed? Please call 603-626-9500 to reach our answering service. We have a 24-hour on-call doctor who will return your call as soon as possible. In cases of inclement weather, Amoskeag Health will announce all closures and delays on our website, WMUR Channel 9 (television), and the WMUR website . We also announce closures and delays on our Facebook page. Mailing Address: 145 Hollis Street Manchester, NH 03101 Main Phone: 603-626-9500 Fax Number: 833-448-1486 Human Resources Fax Number: 351-212-2431 New Patient Direct Line: 603-935-5336 Billing Number: 603-935-5205 Referral Department: 603-935-5385 Prior Authorization Department: 603-935-522 5 Donation Question?: 603-851-6237 CONTACT US WHO SHOULD I CALL? Non-Life-Threatening Emergencies: First, Call Amoskeag Health For urgent and immediate care, first call Amoskeag Health at 603-62 6-9500 . If it is after hours, leave a message with the answering service and a 24-hour on-call doctor will return your call as soon as possible. Call Amoskeag Health if you have: Cough, sore throat, stuffy nose, or minor fever Minor headache Nausea, vomiting, diarrhea, or constipation Skin rashes or minor burns Mild asthma Ear or sinus pain, congestion Eye pain or irritation Back or joint pain Bumps, cuts, scrapes, strains Difficulty sleeping or fatigue Burning with urination Possible sexually transmitted disease Medication needs By calling your Amoskeag Health Provider for medical needs that are non-life-threatening, you will avoid an expensive and unnecessary hospital visit. Life-Threatening Emergencies: Call 911 or go to the hospital Unnecessary hospital visits or calling 911 wastes your time and money. Use the emergency room only in life-threatening situations or disabling conditions. Call 911 or go to the hospital if you have: Difficulty breathing Possible broken bones Chest pain or pressure Sudden dizziness, weakness or severe headache Sudden or severe pain Severe reaction to an insect bite or medication (especially if having trouble breathing) Bleeding that will not stop Constant vomiting or diarrhea Coughing or vomiting blood Suicidal or homicidal thoughts Loss of consciousness or head trauma High fever or fever with convulsions Poisoning (Call Poison Control at 1-800 -222-1222 ) Gunshot/stab wound Active labor If you or your child is experiencing any of these symptoms, call 911 or visit the hospital immediately.

Learn about transportation assistance services at Amoskeag Health. We offer support to help you access medical appointments and other essential services, ensuring you get the care you need without transportation barriers. TRANSPORTATION ASSISTANCE Amoskeag Health offers transportation coordination services for qualifying patients. Appointments must be scheduled between Monday-Friday 8:30 AM to 3:30 PM. Our Transportation Coordinator works with patients to identify transportation options for medical visits when transportation assistance is needed. Who qualifies for this service? Patient lives in Manchester, NH AND has no insurance, insurance that does not cover transportation, or NH Medicaid AND meets at least one of the following: Patient has 3 or more children under the age of 6 Patient is 65 years old or older Patient has one of the following health exceptions: Pregnancy (service offered until post-partum) COPD/Emphysema/Chronis Bronchitis Limited mobility (walker, cane, wheelchair, amputee) Sight impaired Developmentally delayed Severe mental illness Diabetes If you need transportation to your next appointment, please call 603-626-9500 to speak with a Transportation Coordinator. Appointment Transportation Explore Other Helpful Pages Language Assistance Language Assistance Pay Your Bill Financial Assistance

Explore benefits and perks offered to members of WellSense, NH Healthy Families and AmeriHealth Caritas of New Hampshire. FOOD IS MEDICINE REWARDS Exclusive Health Plan Benefits If you are a member of a Medicaid plan from WellSense, AmeriHealth Caritas or NH Healthy Families, you may be eligible for extra rewards when you take measures to improve your and your family's health. Earn money-back rewards and free healthcare and safety items when you participate in wellness initiatives like attending annual appointments and getting preventative health screenings. Keep reading to learn more about how to access each plan's unique perks! While we try to update this page routinely to give you an easily accessible summary of benefits, please refer directly to your health plan's website for the most recent and accurate details, as plan benefits change periodically. WellSense New Hampshire Medicaid: 877-957-1300, Option 1 NH Healthy Families Member Services: 1-866-769-3085 AmeriHealth Caritas New Hampshire Member Services: 1-833-704-1177 WellSense Health Plan Learn More Visit, Immunization and Screening Rewards: $25 for a yearly well visit (Ages 3 and over) $25 for cervical cancer screening $10 for flu vaccine $50 for lead screening $25 for completing annual HRA Screening Prenatal and Postpartum Rewards: $10 per prenatal visit (Up to 10 visits) $40 reward and a box of diapers when new moms go for their postpartum visit Sunny Start program (includes free breast pump and other benefits) Infant/toddler safety car seats: If you’re having a baby you can get the seat up to 45 days before your due date Booster seats for kids who are members of our health plan Free Items Annually: New eyeglasses Replacement batteries for hearing aids One dental kit per individual ages 4-65 Bicycle helmets for children Cell Phone Program: In addition to the federal SafeLink cell phone program, we offer qualifying members in need with access to our own Well Sense cell phone program Health and Fitness Rewards: Up to $200 back for a qualified gym membership 50% back on a fitness tracker (up to $100) Up to $100 back for WW subscription fees (formerly Weight Watchers) NH Healthy Families Learn More Visit, Immunization and Screening Rewards: $30 for a child yearly well visit (Ages 0-21) $30 for an adult yearly well visit $15-$30 for completing our health risk assessment when you enroll into our plan $20 for breast cancer screening $20 for cervical cancer screening $20 for flu vaccine $10 for completing annual HRA Screening Prenatal and Postpartum Rewards: $10 for completing postpartum assessment with NHHF $100 for Notification of Pregnancy Form (First Trimester) $50 for Notification of Pregnancy Form (Second Trimester) Specialized Care Rewards: Diabetes Care Rewards: $30 for HbA1c test $30 for Retinopathy screening $10 for diabetes self-management $20 for Mental Health CHAMP $50 per course for children ages 15-17 to attend one of three Future is Now classes (up to $150) $20 for cigarettes, smokeless tobacco or vaping cessation $115 in the first year of Ready for my Recovery Program AmeriHealth Caritas New Hampshire Learn More Visit, Immunization and Screening Rewards: $25 for attending six well-visits, getting your immunizations and lead screening by 2 years old $30 for a yearly well visit for (Ages 2-21) $20 for flu vaccine $20 for RSV vaccine $25 for lead screening $50 for pre-teen shots $50 for getting recommended vaccines by child’s 13th birthday $20 for breast cancer screening $30 for completing annual HRA Screening Prenatal and Postpartum Rewards: $30 for attending postpartum visit 7-84 days after delivery $70 for Notification of Pregnancy Form (First Trimester) $50 for Notification of Pregnancy Form (Second Trimester) $40 for postpartum visit Specialized Care Rewards: $15 for care management for unmet social needs $50 for 60 days of MAT in a row $30 for HbA1c Test (Diabetes Care) $50 for blood pressure management $20 for eight weeks of continuous use of nicotine replacement

Interested in becoming a patient at Amoskeag Health? Learn about our patient registration process, the services we offer, and how you can start receiving comprehensive, compassionate care from our dedicated team. BECOME A PATIENT We are currently accepting new patients! Please call 603-626-9500 or fill out the form below to request an appointment . A Patient Services Representative will contact you as soon as possible to schedule your new patient appointment. If you are new patient who is interested in our Medication Assisted Treatment (MAT) program , please call 603-935-5263 to speak with one of our MAT providers. We accept most insurance plans at Amoskeag Health. Many insurance companies make agreements with healthcare providers to offer lower rates to patients; this is called being "in-network." Please contact your administrator or insurance company to ensure that we are in-network with your health insurance plan. Even if your insurance auto-assigned you to an Amoskeag Health primary care physician, you must fill out the form below before visiting us. If you need help, please call 603-935-5336 . New Patient Information Explore Other Helpful Pages Pay Your Bill Pay Your Bill Language Assistance Pay Your Bill New Patient Forms Financial Assistance Transportation Assistance Language Assistance

MANCHESTER YOUTH WELLNESS AND PREVENTION COLLABORATIVE Amoskeag Health is proud to partner with Makin' It Happen and the YMCA of Greater Manchester to offer the Botvin LifeSkills program to at-risk youth in our community. This evidence-based program, led by trained facilitators, teaches young people important life skills to help them make healthier choices and reduce risky behaviors. Makin' It Happen also coordinates the Substance Use and Mental Health Prevention Collaborative, a group of community partners who meet monthly to explore new ways to expand prevention programs in Manchester. These partners are key to the success of the Botvin LifeSkills program, playing a vital role in its implementation. Amoskeag Health has also teamed up with Catalyst Evaluation Group, experts in data collection and evaluation. This partnership ensures we can track progress, report findings, and keep the community, stakeholders, and SAMHSA up-to-date on the program's outcomes. 2026 Strategic Action Plan 2025 Program Annual Report 2024-2025 Botvin Lifeskills Program Evaluation Please check back regularly for the latest information on this important initiative and its impact on our community. Interested in Joining the Manchester Youth Wellness and Prevention Collaborative as a Stakeholder? Have Questions About Our Prevention Framework and Programs? Please contact us by email at communityinitiatives@amoskeaghealth.org. This project is supported by the Substance Abuse and Mental Health Services Administration (SAMHSA) of the U.S. Department of Health and Human Services (HHS) under grant number 5H79SP083836-02 for the Community-Based Strategic Prevention Framework. The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement by, SAMHSA, HHS, or the U.S. Government. Building Stronger Futures: A Collaborative Approach to Prevention

Access your health information conveniently through the Amoskeag Health Patient Portal. View your medical records, schedule appointments, and communicate with your care team securely and efficiently. PATIENT PORTAL Enter the patient portal by clicking HERE or scroll down to learn more before signing up. When we schedule a virtual appointment, we will send you a secure, unique link either through text message or as an email. Or, y ou can simply sign into your patient portal account to join your virtual appointment from your account! Have you joined our Patient Portal? If this is your first time using the new patient portal, you may need to register. It will take just a few minutes to sign up, and then you can: Request an appointment Request refills of your medication(s) View summary of your Chart View balance/pay bill View test results View/Update your information (address, phone, etc.) Send Secure message to Provider/Office Join the Amoskeag Heath Patient Portal For questions or requests that cannot be handled through the patient portal, please call 603-626-9500 . What can you do on the portal? Below, we have instructions for using the portal in English, Spanish, and Portuguese. If this is your first time using the portal, you will need a code to register. If you recently visited us, you should have received this code from someone at the front desk. If you do not have a code, that's okay! Please call 603-626-9500 and we will help you register. Patient Portal Instructions - English Patient Portal Instructions - Español Patient Portal Instructions - Português Instructions for Using the Portal

Discover primary health care services at Amoskeag Health. Our team provides comprehensive, patient-centered care for a range of health needs, focusing on prevention, treatment, and overall wellness for individuals and families. PRIMARY HEALTH Pediatric care focuses on children newborn to 20 years old and includes their wellness care, immunizations, and development of physical and emotional growth. To support your child, we also can connect parents and caregivers with case management and mental health services if needed. Pediatric Care We focus on treating the whole person and focus on the unique health situations patients between 12 and 20 years old often face. We can screen for depression and anxiety; provide counseling and treatment for substance use; offer information and guidance about appropriate diet and exercise; ensure access to behavioral health therapy; and ensure that all necessary immunizations are up to date. We also offer a full range of education on sexual health including contraception, pregnancy testing, and testing/treatment for sexually transmitted infections (STIs). Adolescent Care Amoskeag Health offers comprehensive, team-based integrated healthcare for adults from all backgrounds and experiences. We address both physical and mental health together! We are considered a Patient Centered Medical Home, which is a model for achieving primary care excellence by providing care in partnership with patients and their families to ensure decisions respect patients’ wants, needs, and preferences. Our goal is to ensure that every single patient has the education and support they need to make decisions and participate in their own care. Adult Primary Care If you are 65 or older, you might experience some extra health challenges! We still want to help you live your best life and can connect you with available senior services and community resources as you age. We offer Chronic Care Management with the help of our dedicated Older Adult Case Managers who perform in-home visits. Through this program, we can help you manage chronic conditions and illnesses, including: Arthritis/Osteoporosis Asthma/COPD Cancer Dementia/Alzheimer's Disease Depression Diabetes Heart Disease High Blood Pressure Older Adult Care Mental Health Women's Health Sexual & Reproductive Health Pregnancy & Delivery School-based Health Other Primary Care Services at Amoskeag Health Medical Providers Medical Providers Pay Your Bill Behavioral Health Clinicians Meet Your Healthcare Team

LEADERSHIP Kris McCracken, MBA President/Chief Executive Officer Kris has been with Amoskeag Health since 1996, first as a Crisis Outreach Counselor, then as a Client & Family Services Manager, then as the Director of Operations from 2000 to 2013 before becoming President/CEO in 2013. She has an MBA in Health Care Administration from Rivier College and a Bachelor’s in Psychology & Latin American Studies from Mt. Holyoke College and is bilingual in English and Spanish. Her background is in counseling having worked with Domestic Violence, HIV/AIDS, Rape Crisis, and Substance Abuse before moving into working with community health. Over the past decade, Ms. McCracken spearheaded Amoskeag Health’s response to the growing diversity in our community. In 2012, Ms. McCracken was nominated by the NH DHHS as a Public Health Hero recognizing her work in cultural competency and advocacy for minority populations. She is frequently requested as a speaker to provide training on organizational cultural competency and best practices in multilingual access and graduated in 2014 from the Disparities Leadership Program at Mass General Hospital. She was then honored in 2016 with the Outstanding Women in Business Award, and then again in 2020 and 2022 with the NH Top 200 Most Influential Business Leaders award. Back to Leadership

Discover specialized foot care services at Amoskeag Health. Our experts provide comprehensive treatment for various foot conditions, helping you maintain optimal foot health and comfort. FOOT CARE Podiatry Services Dr. Barry Alan Frank, our Podiatrist, provides foot care to our patients on-site at Amoskeag Health. As a Podiatrist, Dr. Frank can perform regular services such as diabetic foot care as well as management of common podiatry problems such as ingrown toenails, bunions, callouses, infections, and more. Please talk to your Primary Care Provider for more information about Amoskeag Health Podiatry Services! Barry Alan Frank, DPM

LEADERSHIP Betsy Burtis, M.Ed. Chief Operating Officer "I work at Amoskeag Health because it gives me an opportunity to positively impact the care provided to the under-resourced communities I care deeply about. Helping a patient directly or assisting to improve an internal process that will make things better for patients and staff makes my day!" Betsy has worked at Amoskeag Health for seven years in a variety of roles. For 30 years, Betsy has been employed in multiple healthcare settings and at each has worked to advance health equity and be an advocate for underserved and underrepresented patients. She has witnessed the evolution of health equity from the early days when it equated to simply providing language interpreters to the current outcomes-driven work that is combined with social justice advocacy to ensure everyone has an equitable opportunity to live healthy lives. In her current position as COO, she has taken on a broader range of responsibilities that include Behavioral Health and Substance Use Disorder treatment, Amoskeag’s Special Medical Programs which provide health assessments and treatment to children living with medically complex conditions, Community Initiatives, and finally more traditional operations functions like facilities, medical records, interpretation services, scheduling, and the Call Center. Back to Leadership