Find parking information for our location at 1245 Elm Street, The Dr. Selma Deitch Center for Children and Teens. Visit us for comprehensive care and support in a convenient location. 1245 ELM STREET Parking options for Amoskeag Health patients at 1245 Elm Street: Free parking spots for patient parking are on Church Street, behind Amoskeag Health (limited to spots #32 to #37, painted green), and are shown in green on the map below. Paid metered parking in front of Amoskeag Health and the immediate area, shown on map below in blue. Please note: Parking spaces on Church Street that are not marked for patient parking, as well as those in the Pearl Street lot, are reserved for permitted vehicles. Parking in the areas marked in red on the map may result in your vehicle being towed. PARKING

McGregor Street Location Closing Dear Amoskeag Health Patient, We are writing to let you know that, as part of our ongoing efforts to improve our services, our McGregor Street location at Catholic Medical Center will be closing on Friday, November 22, 2024. This closure is part of a temporary consolidation of our locations, as we look ahead to the future opening of the Mark Stebbins Community Center on the West Side of Manchester. If you have an appointment scheduled at McGregor, a staff member will contact you to reschedule to one of our other locations: Hollis Street, Elm Street, or Tarrytown Road. If you need help getting to these locations, please let a staff member know, and we will be happy to arrange transportation for you. You will continue to see your regular provider at one of our other locations to ensure continuity of care. We are committed to making this transition as smooth as possible for you. If you have any questions or concerns, please do not hesitate to contact us by calling (603) 626-9500. Sincerely, Betsy Burtis Chief Operating Officer Amoskeag Health Phone: (603) 626-9500

Explore the various Amoskeag Health locations to find the nearest facility for your healthcare needs. Our comprehensive list includes addresses, contact information, and services offered at each location to help you access quality care conveniently. LOCATIONS Hollis Street 145 Hollis Street Manchester, NH 03101 603-626-9500 Monday: 8 AM – 5 PM Tuesday: 8 AM – 5 PM (virtual appointments 5-7 PM) Wednesday: 8 AM – 7 PM Thursday: 8 AM – 8 PM Friday: 8 AM – 5 PM Saturday: 8 AM – 5 PM, every other Saturday (Open 3/28, 4/11, 4/25, 5/9, 5/23, 6/6, 6/20, 7/18, 8/1, 8/15) Sunday: CLOSED The Dr. Selma Deitch Center for Children & Teens 1245 Elm Street Manchester, NH 03101 603-626-9500 Monday-Friday: 8 AM – 5 PM Saturday & Sunday: CLOSED Parking Options Tarrytown Road 184 Tarrytown Road Manchester, NH 03103 603-626-9500 Monday - Friday: 8 AM – 5 PM Saturday & Sunday: CLOSED ProHealth 2 Wall Street Manchester, NH 03102 603-626-9500 Monday: 8 AM – 4 PM Tuesday: CLOSED Wednesday: 1 PM – 4 PM Thursday: CLOSED Friday: 1 PM – 4 PM Saturday & Sunday: CLOSED Need to talk to a doctor when we are closed? Please call 603-626-9500 to reach our answering service. We have a 24-hour on-call doctor who will return your call as soon as possible. In cases of inclement weather, Amoskeag Health will announce all closures and delays on our website, WMUR Channel 9 (television), and the WMUR website . We also announce closures and delays on our Facebook page.

Easily access and complete essential new patient forms for Amoskeag Health. Download, print, and fill out forms needed for medical records, authorization, and more. Assistance is available for any questions. PATIENT FORMS Below, find links to common forms that you can print and complete as needed. If you need any help, please call 603-626-9500. Your medical record is considered Protected Health Information (PHI), which means that it's covered by health privacy laws; we always need your written permission to release it. As a patient of Amoskeag Health, you are protected by a set of rules and regulations called your "Patient Bill of Rights." You can always view pieces of your medical record, like recent test results, on the Patient Portal . However, if you need more information than what you can see in your account, you can request a copy through the Release of Information/Authorization for Disclosure of Health Information form below. There is no charge to send your medical record to a hospital or another physician. If you want to authorize someone like a spouse or relative to have access to your medical records, you may fill out the Authorized Representative Consent Form below. Accessing Your Medical Records Release of Information - English Release of Information - Español Release of Information/Authorization for Disclosure of Health Information Consent For Treatment - English Consent For Treatment - Español Consent For Treatment Form Authorized Representative Consent Form - English Authorized Representative Consent Form - Español Authorized Representative Consent Form Notice of Privacy Practices - English Notice of Privacy Practices - Español Notice of Privacy Practices Mail Completed Forms to: Medical Records Amoskeag Health 145 Hollis Street Manchester, NH 03102 Or fax 833-448-1486. Explore Other Helpful Pages Pay Your Bill Pay Your Bill Language Assistance Pay Your Bill Become A Patient Financial Assistance Transportation Assistance Language Assistance

LAUNCH supports caregivers by offering tools, resources, and events that make parenting a little easier. CAREGIVER ENGAGEMENT ABOUT OUR CAREGIVER ENGAGEMENT Caregivers are a child’s first and most important teachers. That’s why our LAUNCH program offers fun and helpful ways for parents, grandparents, and other caregivers to connect, learn, and grow. Amoskeag Health supports families by offering free, family-friendly activities throughout the community. From Parent Cafés to resource fairs and events with local partners like the Manchester Library and the International Institute of New England, we create spaces where parents can connect with each other, learn about child development, and find helpful support and services. These events are designed to build strong relationships and promote healthy growth for children and families. UPCOMING EVENTS August Parent Café Together We Thrive: Summer Learning for Kids and Caregivers! Learn about your child’s development while playing fun games with other parents! Summer treats Outdoor games Bring a blanket to sit on Date: Wednesday, August 20th Time: 10:00 AM to 12:00 PM Location: Stark Park, 650 River Rd, Manchester, NH Register Now CelebrateED 2025 This year, CelebrateED will focus directly on supporting students as they head back to school by offering: Backpack & School Supply Distribution Haircuts & Clothing Support Family Resource Fair School Registration Assistance Date: Thursday, August 21st Time: 4:00 PM to 7:00 PM Location: Victory Park and French Hall, Manchester, NH

Meet the leadership team at Amoskeag Health. Learn about the dedicated professionals guiding our organization with their expertise and vision. Discover how their leadership drives our commitment to providing exceptional healthcare to the community. LEADERSHIP Meet Our Senior Leadership Team These dedicated professionals retain incredible medical staff, efficient administration, and cost-effective operations across Amoskeag Health's multiple physical locations. They work tirelessly to ensure that the highest quality healthcare is delivered to nearly 16,000 patients throughout Greater Manchester each year. Kris McCracken President/CEO Learn More Dr. Gavin Muir Chief Medical Officer Learn More Betsy Burtis Chief Operating Officer Learn More Maureen Cassidy Chief Nursing Officer Learn More Patrick Curtin Chief Financial Officer Learn More Sarah Potter Sr. Director of Human Resources & Organizational Development Learn More

Stay up-to-date with the latest news and updates from Amoskeag Health. Find information on new services, health tips, community events, and more to keep you informed about what’s happening at our organization. NEWS You can sign up for one (or both!) of our quarterly eNewsletters below. To read our latest news articles and organization updates, click on "Amoskeag Health News." Stay Connected to Amoskeag Health The Advisor In "The Advisor," our quarterly Patient eNewsletter, you'll receive seasonal health tips, important facility information, and articles written by our doctors. Sign up for the Patient Newsletter The Insider In "The Insider," our quarterly Stakeholder eNewsletter, you'll receive donor spotlights, organization-wide updates, and patient impact stories. Sign up for the Stakeholder Newsletter Amoskeag Health News Read recently published news articles and organization updates about the work we do.

LEADERSHIP Kris McCracken, MBA President/Chief Executive Officer Kris has been with Amoskeag Health since 1996, first as a Crisis Outreach Counselor, then as a Client & Family Services Manager, then as the Director of Operations from 2000 to 2013 before becoming President/CEO in 2013. She has an MBA in Health Care Administration from Rivier College and a Bachelor’s in Psychology & Latin American Studies from Mt. Holyoke College and is bilingual in English and Spanish. Her background is in counseling having worked with Domestic Violence, HIV/AIDS, Rape Crisis, and Substance Abuse before moving into working with community health. Over the past decade, Ms. McCracken spearheaded Amoskeag Health’s response to the growing diversity in our community. In 2012, Ms. McCracken was nominated by the NH DHHS as a Public Health Hero recognizing her work in cultural competency and advocacy for minority populations. She is frequently requested as a speaker to provide training on organizational cultural competency and best practices in multilingual access and graduated in 2014 from the Disparities Leadership Program at Mass General Hospital. She was then honored in 2016 with the Outstanding Women in Business Award, and then again in 2020 and 2022 with the NH Top 200 Most Influential Business Leaders award. Back to Leadership

Discover primary health care services at Amoskeag Health. Our team provides comprehensive, patient-centered care for a range of health needs, focusing on prevention, treatment, and overall wellness for individuals and families. PRIMARY HEALTH Pediatric care focuses on children newborn to 20 years old and includes their wellness care, immunizations, and development of physical and emotional growth. To support your child, we also can connect parents and caregivers with case management and mental health services if needed. Pediatric Care We focus on treating the whole person and focus on the unique health situations patients between 12 and 20 years old often face. We can screen for depression and anxiety; provide counseling and treatment for substance use; offer information and guidance about appropriate diet and exercise; ensure access to behavioral health therapy; and ensure that all necessary immunizations are up to date. We also offer a full range of education on sexual health including contraception, pregnancy testing, and testing/treatment for sexually transmitted infections (STIs). Adolescent Care Amoskeag Health offers comprehensive, team-based integrated healthcare for adults from all backgrounds and experiences. We address both physical and mental health together! We are considered a Patient Centered Medical Home, which is a model for achieving primary care excellence by providing care in partnership with patients and their families to ensure decisions respect patients’ wants, needs, and preferences. Our goal is to ensure that every single patient has the education and support they need to make decisions and participate in their own care. Adult Primary Care If you are 65 or older, you might experience some extra health challenges! We still want to help you live your best life and can connect you with available senior services and community resources as you age. We offer Chronic Care Management with the help of our dedicated Older Adult Case Managers who perform in-home visits. Through this program, we can help you manage chronic conditions and illnesses, including: Arthritis/Osteoporosis Asthma/COPD Cancer Dementia/Alzheimer's Disease Depression Diabetes Heart Disease High Blood Pressure Older Adult Care Mental Health Women's Health Sexual & Reproductive Health Pregnancy & Delivery School-based Health Other Primary Care Services at Amoskeag Health Medical Providers Medical Providers Pay Your Bill Behavioral Health Clinicians Meet Your Healthcare Team

LEADERSHIP Maureen Cassidy, MSN, RN Chief Nurse/Chief Compliance Officer Raised in Massachusetts and beginning her career as a diploma nurse, Maureen Cassidy has built a distinguished career defined by progressive leadership, clinical excellence, and a deep commitment to patient-centered care. She earned her Master of Science in Nursing with a Nurse Executive concentration, graduating Magna Cum Laude, and has since established herself as a senior healthcare leader across federally qualified health centers and academic medical institutions in New England. Since 2021, Maureen has served as Chief Nurse and Chief Compliance Officer at Amoskeag Health in Manchester, New Hampshire. She oversees clinical operations and the Corporate Compliance Program, ensuring regulatory integrity, quality outcomes, and safe, effective care delivery. For three years, she also led the Human Resources department, strengthening workforce strategy and organizational alignment. She partners closely with executive leadership to advance quality improvement, operational performance, and a culture of accountability. Previously, Maureen served as Director of Nursing at Beth Israel Deaconess Medical Center and held leadership roles at Lakes Region General Health Care, where she led multidisciplinary teams, improved care delivery systems, and drove operational efficiencies across inpatient and ambulatory settings. Licensed in both Massachusetts and New Hampshire, Maureen brings extensive expertise in clinical leadership, regulatory compliance, and strategic healthcare operations, and remains committed to advancing excellence in patient care and organizational performance. Back to Leadership

Explore the Ready, Set, Launch program at Amoskeag Health. This initiative offers resources and support to help parents and caregivers prepare for and navigate key transitions in their family’s journey. Ready, Set, LAUNCH Because it Takes a City to Raise a Baby Home Visiting for All There is no guidebook for bringing home a new baby! Our Ready Set LAUNCH program is for newborns and their families who live in Manchester and give birth at Elliot Hospital. We want to make the first few weeks of caring for newborns a little easier. The Ready Set LAUNCH service is customizable to what YOU need. Newborn Navigators are bilingual Community Health Workers trained to assist families with newborns. They're experts in local resources and can connect you with services like mom's groups, lactation consultants, and childcare scholarships. Your Newborn Navigator can also connect you with free Nutrition and Cooking Classes, support access to SNAP and WIC, or to the local diaper pantry. As parents themselves, they understand how hard the first few months can be and can provide support during those early days at home. About Newborn Navigators Meet a Newborn Navigator Any parent or caregiver of a newborn who resides in Manchester is eligible to receive this FREE, one-time service! You will be introduced to the service at discharge or receive a call from our Newborn Navigator. Our Newborn Navigators will meet you in the hospital and tell you about our service. They will offer to meet you remotely for your visit. Navigators will follow up with you after you leave the hospital and give you a Welcome Baby Bag prior to the visit. How Does Ready, Set LAUNCH Work? Your Newborn Navigator will ask you how your first few weeks have been for you, your child, and your family. Your Navigator will see whether there was anything you wish you had or anything you currently need. Y our Navigator can work with you to make referrals if you'd like them. Your Navigator will determine if you may benefit from, and are eligible for, Enhanced Navigation which provides you with up to five additional home visits to build additional resources and support. Your Navigator will follow up with you after your visit to make sure you and your family are doing well. What Happens During a Home Visit? Since its inception in 2021, the Newborn Navigator has met with 1,433 families at Elliot Hospital, conducted 436 home visits, and referred 482 times to services like Manchester Diaper Pantry, WIC, SNAP, and various food banks. Ninety of these families received services in a language other than English - 80% in Spanish and 20% spread over Dari, French, Nepali, Pashto, Portuguese, and others. About Our Community Impact Interested in learning more about our programs or getting involved with our community impact? Email CommunityInitiatives@AmoskeagHealth.org

Join Amoskeag Health's Morning Matters 2025, an annual breakfast fundraiser supporting the Dr. Selma Deitch Center for Children & Teens. Learn more about our event, aimed at raising funds to benefit our youngest patients. 18th ANNUAL MORNING MATTERS Morning Matters is our annual breakfast fundraiser benefiting the operations of the Dr. Selma Deitch Center for Children & Teens (formerly known as Child Health Services). Each year, we select a new, relevant subject and an engaging speaker in a topic related to children's healthcare with the goal of raising funds that cover non-billable services that directly benefit our pediatric patients and their families. What is Morning Matters? 2025 KEYNOTE SPONSORS 2025 PROGRAM SPONSORS John Sigel and Sally Reid CCA Global Partners Dartmouth Health Children's Eastern Bank Elliot Health System Lavallee/Brensinger Architects Rich and Sarah Sigel WellSense Health Plan 2025 ADVOCATE SPONSORS Associated Grocers of New England BerryDunn Charla Stevens Consulting LLC Joanne & Richard Gustafson Harvey Construction Corporation MCPHS University 2025 TABLE SPONSORS THANK YOU to ALL 2025 Sponsors whose generosity makes health care accessible for ALL CHILDREN View the 2025 Morning Matters Program Book